NM Furniture Warranty Policy

Effective Date: 1/11/2024

Limited Warranty Coverage

NM Furniture  is pleased to provide this limited warranty for our custom-made furniture. This warranty is valid for a period of [6 months] for seat cushions and [90 days] for wear and tear on all other components of the furniture from the date of delivery.

Seat Cushion Warranty

For a period of [6 months] from the date of delivery, NM Furniture warrants the seat cushions of your custom-made furniture against defects in materials and workmanship. If, within this period, you discover any defects in the seat cushions, we will repair or replace the affected cushions at our discretion.

Wear and Tear Warranty

NM Furniture provides a [90-day] warranty for wear and tear on all other components of your custom-made furniture, starting from the date of delivery. This warranty covers normal use and wear under standard conditions. If any other components exhibit defects or issues due to normal wear and tear within this period, we will repair or replace the affected components at our discretion.

Warranty Exclusions

This warranty does not cover:

  • Damage caused by misuse, negligence, accidents, or improper maintenance.
  • Normal wear and tear on fabrics, leathers, or finishes.
  • Damage resulting from unauthorized repairs or modifications.
  • Changes in wood color or texture due to exposure to sunlight or other environmental factors.
  • If you bring your own fabric some exclusion might be applied

Making a Warranty Claim

To make a warranty claim, please contact us at info@nmfurniture.net. We may require proof of purchase and details about the issue. Once the claim is verified, we will determine the appropriate course of action, which may include repair or replacement of the affected components.

General Terms

This limited warranty is non-transferable and applies only to the original purchaser of the custom-made furniture. Any repairs or replacements do not extend the original warranty period.

NM Furniture reserves the right to modify or terminate this warranty policy at any time, with or without notice.